PRIVACY POLICY
VIALUX Experiences is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you book a service or contact us.
1.2. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and usage data through cookies and similar technologies.
2. How We Use Your Information
2.1. To process and manage your bookings and provide the requested services.
2.2. To communicate with you regarding your bookings, inquiries, or any updates to our services.
2.3. To improve our website, personalize your experience, and analyze website traffic and usage.
2.4. To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information
3.1. We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
3.2. We may share your information with trusted service providers and partners who assist us in delivering our services, subject to confidentiality agreements.
3.3. We may disclose your information if required by law or to protect the rights, property, or safety of VIALUX Experiences, our customers, or others.
4. Cookies and Tracking Technologies
4.1. We use cookies and similar technologies to enhance your experience on our website.
4.2. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
5. Data Security
5.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
6.1. You have the right to access, correct, or delete your personal information.
6.2. You may also have the right to object to or restrict certain processing activities and to withdraw your consent at any time.
6.3. To exercise these rights, please contact us at [email/contact form link].
7. Third-Party Links
7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
7.2. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children's Privacy
8.1. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
8.2. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9.2. We will notify you of any significant changes by posting the new policy on our website.
10. Contact Us
10.1. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at geral@vialuxexperiences.pt .